Why & What Service are we providing?
It’s our duty to ensure that the properties we manage are safe, clean and comfortable for residents. We take pride in providing a high quality service that keeps all residents safe and satisfied. Where a Right to Manage (RTM) or Resident Management (RMC) companies are in place we offer additional support and services to ensure all Resident Directors fulfil their duties in these roles.
Our mission is to improve the wellbeing of all residents within the block we manage and maintain and increase the value of their assets.
Our property management services include:
Information
Providing management information to residents and Directors
Communication
Dealing with resident/Director enquiries via phone, email, messages
Online portal
Providing access to information and service charges via our online portal
Risk Assessment
Arranging health & safety, FRA & undertake remedial works
Contractor management
Liaising with contractors to address repairs, scheduled maintenance and major works
Property inspections
Conducting regular and ad hoc property inspections and site visits
Contractor services
Select, verify and maintain a panel of contractors and assess their performance
Specialist management
Working with specialist consultants such as building surveyors and engineers
Third party management
Liaising with third parties, such as local authorities, fire safety officers, neighbours, freeholder, developers and other relevant authorities and groups
Compliance
Ensuring regulatory compliance according to industry guidelines
Payroll & Tax
Managing on-site staff and prepare payroll and all tax obligations (where applicable)
Out of Hours support
Providing out-of-hours emergency support
Insurance
Place insurance claims with the relevant broker and provide administration services
Public liability
Arrange and administer public liability, professional indemnity and Directors & Officers (D&O) insurance for communal areas
Payroll & Tax
Managing on-site staff and prepare payroll and all tax obligations (where applicable)
Out of Hours support
Providing out-of-hours emergency support
Our service also include: Preparing Section 20 and specifications for works (lifts, roof replacement, internal/external decorations) . Arranging the tendering of maintenance contracts, ensuring Risk Assessment and Method Statement are completed and carried out accordingly.
Want to know more? Just get in touch…
To find out how our property management team can help you, simply complete the form below and someone from our team with contact you within 24 hours: