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Dedicated Client Account Manager – we have a dedicated client account manager available for annual meetings at our offices or at your client site.

Online support ticketing – If you call or email us with a request, we will place it into our ‘ticketing system’, so that you can track request’s progress at any time.

 By carefully monitoring the state of your block, we can be proactive in sorting out potential problems before they arise. Taking action early will save you money as repairs are carried out before they become extensive or affect other facilities.

Only quality contractors used – all contractors must submit client references and be suitably qualified. Additionally, they are assessed by our Block Management staff after they are used. Contracts must maintain a high standard, as assessed by our staff, to remain on our roster.

We commit to our clients to respond promptly to your requests. Our online ticketing system allows our clients to see progress of any request in real time.

Online support ticketing – If you call or email us with a request, we will place it into our ‘ticketing system’, so that you can track your request’s progress at any time.

we ensure that we always competitive & our  charges are fair and reasonable.

you can be sure that we look after your data and keep it safe. We are registered correctly under the data protection legislation.

we will ensure that your block is compliant with all of the current legislation, we keep abreast in any changes in the law as soon as they come onto the statute book.

We engage the directors of the block / development when calculating the service charge budgets and any discretionary expenditure. We ensure that directors are always aware of where the service charge funds are being spent.